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Building a High-Ownership Engineering Culture with Matt Watson

Software Huddle

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Empathy in Engineering: Bridging the Gap

This chapter highlights the critical role of customer exposure for engineers to enhance their ownership and contextual understanding of their work. It addresses the need for collaboration between engineering and product teams, focusing on delivering real value to customers and the importance of effective communication. Additionally, it explores the evolving dynamics in software development roles, emphasizing the integration of technical skills with user empathy and product vision.

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