How to Listen to Someone You're Intimate With

The first thing you find out is that 90 of them aren't real problems. You have to listen and not jump in there too quickly with a damn solution because what the hell do you know? The next step is, okay, now we know your problems. If you could have a solution, like that would be the opposite of the problem, what might a solution look like? Same issue. It's like, well, there's lots of solutions. I don't know how to take care of myself mentally and physically. All these complicated issues are solved by sketching out a potential solution. We formalized this process so it can be used as a self-authoring program for future authors