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Optimizing Business Processes Through Event Storming and Modeling
The chapter explores the concept of Event Storming and its application in optimizing business processes, highlighting the importance of identifying events, asking relevant questions, and understanding impacts. It discusses the integration of event storming and event modeling with customer journey mapping to enhance user experience and streamline development. The significance of visualization, storytelling, and continuous questioning in driving the process forward is emphasized, along with the value of workshops in bridging the gap between requirements and product delivery.