54. Scaling Your Short-Term Rental Business- with Steve Trover
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How to Overdeliver for Your Guest Experience
CNN's John Sutter talks about the benefits of booking through an online travel agency. OTAs are often associated with a negative connotation, but he says they don't really own the hotel or vacation rental business. He also shares his tips on how to make sure your guest experience is top-of-the-line.
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