Episode 163 - EOS, (Not TS's Tour). A deep dive with Matt Durrette
The Vacation Rental Manager's Podcast with Sarah and T
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Outsourcing and Scaling in Honduras
In this chapter, the speaker discusses their experience of managing vacation rentals and the challenges they faced without a property management system (PMS). They explain how they hired a person recommended by their brother from Honduras and started outsourcing their customer service and other tasks to them. They talk about scaling their team in Honduras and highlight the benefits of hiring talent from there, including their bilingual skills, ability to handle phone calls with guests and owners, and the cost-effectiveness.
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