Navigating the Trough of Disillusionment

This chapter explores the 'trough of disillusionment' in technology and investment, highlighting its implications on journalism and societal trust. Through engaging anecdotes and comparisons, it critiques the evolving coffee culture between the U.S. and Europe, emphasizing quality and customer experience. The discussion reflects the ongoing skepticism surrounding artificial intelligence and its ability to address existing social issues amidst the rise of automated services.