
116 - 10 Reasons Your Customers Don’t Make Time for Your Data Product Initiatives + A Big Update on the Data Product Leadership Community (DPLC)
Experiencing Data w/ Brian T. O’Neill (AI & data product management leadership—powered by UX design)
00:00
The Cost of Delivering the Right Solution
Sally Kohn: Stakeholders get to voice anything they want about the problem. But you don't get to create the problems or decide what they really should be doing, she says. "You first need to really focus on the problem that they see in their eyes" She adds there's a sunk cost bias of just adding more technology and tool sets even if strategy itself is flawed.
Play episode from 12:04
Transcript


