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195: Supercommunicators by Charles Duhigg

Bookworm

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Mastering Back Channeling in Conversations

This chapter focuses on the art of back channeling, emphasizing its role in active listening and engagement during conversations. The speakers explore the challenges of maintaining audio quality while implementing real-time responses in podcasting, linking emotional awareness to effective communication. They also discuss techniques for deepening connections through meaningful questions and emotional intelligence, highlighting the impact of mood and energy on interpersonal interactions.

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