2min chapter

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It's Time To Name And Shame - WAN Show June 2, 2023

The WAN Show

CHAPTER

Chatbot for Eating Disorders

NEDA has paused their plan to switch from human staff and volunteers to a chat bot. After users found that it was easy to prompt the bot into recommending calorie restriction, food avoidance and frequent weigh-ins. NEDA's communications and marketing vice president commented on at least one post calling it a flat out lie. But then the next day the chat bot was taken down. They described the issue as a bug thanking community members who brought this to their attention.

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