AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
6min chapter
Large language models and finding value with Witlingo's Ahmed Bouzid
VUX World
The Importance of Digital Audio in Customer Care
Alexa was designed to be used for customer care. It didn't have the success that we expected or we wanted, because people are going to pick up the phone or go to the web before they go to Alexa. The next step was really what we learned from it is that all things, not all things, you know, being the same, the audio part of it, the digital audio is compelling.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode