Mackenzie: Jane fraser is a leader whose understanding that the world has changed because of the pandemic, and we have shown how much they could get down home. Mackenzie: She's acknowledging that people are not just a robots at a desk, that they're the real people with real lives,. Is it also, third, a kind of her sticking to the other banks and saying, you know, it's a fight for competition? MacKenzie: When will we start to see this pay off?
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