2min chapter

TED Business cover image

Fixable: Kelli - “How do I deal with a communication breakdown?"

TED Business

CHAPTER

How to Fix Communication Problems That Could Have Real Health Outcomes

"I work in a place where there's really poor communication and it leads to resentment," she says. "If the people who are making life altering decisions for these people are not all on the same page, these people aren't going to receive good care." Kelly O'Brien: I'm super motivated to try to be useful here.

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