5min chapter

Cautionary Tales with Tim Harford cover image

Martin Luther King, the Jewelry Genius, and the Art of Public Speaking (Classic)

Cautionary Tales with Tim Harford

CHAPTER

The Defiance of Retail Success and Lessons in Judgment

This chapter delves into the intricate dynamics of customer relationships in retail, showcasing a case where poor judgment led to a retailer's downfall. It also previews an upcoming podcast series highlighting the resilience of small business owners in overcoming significant challenges.

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