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5: Andy Hart | Focusing on Managing Humans Instead of Assets to Deliver Better Outcomes

The Human Side of Money

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Enhancing Client Communication in Financial Advising

This chapter focuses on the essential communication strategies financial advisors must adopt to effectively connect with their clients. It emphasizes the importance of understanding and addressing clients' emotional perspectives while avoiding financial jargon, aiming to align discussions with their long-term goals. Through psychological insights and techniques, the chapter illustrates how advisors can help clients better envision their future selves and navigate their financial behaviors.

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