I think all companies are tech companies now, so we should take responsibility for the up and down side of what technology does in the long run. I would focus on things that had any impact on trust, meaning did my words and actions always match up with my values. So when I think of AI right now, chat GPT jumps to the forefront because it's got this consumer access to it. Trust is built by the drop with drawn in buckets.
Hard challenges demand that we embrace tension. Former CEO of IBM Ginni Rometty argues that, right now, business has a responsibility to deploy what her new book calls Good Power — from putting skills first in hiring, as a way to close systemic opportunity gaps, to thoughtfully erecting guardrails around new technology. As an early pioneer in the AI space with IBM’s Watson, Ginni acknowledges the risk that disruptive technology can have on society. She offers her insider perspective on balancing what she calls “the teeter-totter” of marketplace demands with positive long-term impact.
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