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#26 - Experience Design—Apple's Best Kept Secret - Tim Kobe

Tech Lead Journal

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Irrational Loyalty

Apple helps define their experience the experience design. If you align with those values you tend to engage with them that's why people talk about irrational loyalty all the time. It goes back to understanding those values and recognizing those values are the things that are meaningful to you then you tend to be a bit more dedicated to that relationship. Any great brand is about trust if you say one thing and do another you're in trouble so you have to really make sure what it is you say you stand for is what you believe.

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