How to Train Managers to Be More Inclusive

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One of the things you're focusing on now is how to train managers to be more inclusive. Can you tell us a little bit about what you're doing with managers specifically? Yes. We did an internal study where we looked at our managers, and we tried to understand managers that were scoring the highest, as rated by their employees, in terms of inclusion. So these exceptionally inclusive managers just did these things naturally. They had a humility to them. And if you can admit your mistakes, you signal a type of trust and authentic authenticity to your employees.

As leaders, we know we’re supposed to be authentic, but for women, that can be tricky. For one thing, it can be hard to even know what our “true selves” want with all the demands competing for our attention. For another, there are different expectations about how women should look, and behave. In this episode, we talk with an expert on authenticity, as well as a woman trying everyday to bring her best self to work and help others do the same. Guests: Tina Opie and Candice Morgan. Our theme music is Matt Hill’s “City in Motion,” provided by Audio Network. For links to the articles mentioned in this episode, as well as other information about the show, visit hbr.org/podcasts/women-at-work.