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#78 - Alignment: Overcoming Internal Sabotage and Digital Product Failure - Jonathon Hensley

Tech Lead Journal

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What Are the Root Causes of Misalignment?

Many organizations do not know their users or their customers. They make a lot of assumptions through their own lens. The other one, i think, that we see really common is just not realizing the impact of silo knowledge. Knowledge management is a very difficult thing for organizations at scale to be able to do when that information becomes siloed within an individual or attivs. And so it's important that organizations pro actively about how they build a common language and manage that.

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