11min chapter

The Soul of Enterprise: Business in the Knowledge Economy cover image

Simple Complexity: Interview with William Donaldson

The Soul of Enterprise: Business in the Knowledge Economy

CHAPTER

Consistency, Trust, and Systems Thinking

In this chapter, the importance of consistency in actions and beliefs is emphasized, as it can impact trust and create cynicism. The discussion explores the complexities of systems thinking, balancing control with emergent order, and embracing randomness and ambiguity. Context is also highlighted as crucial in communication and decision-making.

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