After Hours cover image

Workplace Big Brother and Fresh Starts

After Hours

CHAPTER

The Importance of Monitoring and Accountability in Healthcare

Felix: Only about half of doctors and nurses are sanitizing their hands when they're supposed to, not because they don't agree that it's important. He says monitoring systems turn out to improve performance but at a cost of trust. Felix: If we move large scale to just monitoring inputs as opposed to outputs, the whole scandal is around this technology.

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