Navigating IT Challenges and Ransomware Realities

This chapter explores the understaffing issues in local government IT departments and stresses the critical need for automation in response to budget constraints. It discusses the complexities of managing diverse server environments, as well as the emotional and operational toll of experiencing ransomware attacks. Through personal anecdotes and lessons learned, the chapter highlights the balance between enhancing cybersecurity measures and confronting the evolving landscape of cyber threats.