"I'm not avery emotional, like, emotionally based person. So i struggle with kennothe, you know, being very emotional," she says. "Experience has just taught me to really watch the contradictions and then it becomes somewhat predictive of next behaviour." She adds that clients will lie to her all the time about how much work they actually have to do. 'The most important thing on the client's side is picking up our team updoing their pain points'

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