3min chapter

Leading Transformational Change with Tobias Sturesson cover image

064. Sandra J. Sucher: Trust - How Companies Build It, Lose It & Regain It

Leading Transformational Change with Tobias Sturesson

CHAPTER

What's Your Reflection of Trust in Organizations?

Swedish author says people lose trust in companies when they don't live up to their promises. Facebook's use of users' data for political purposes was "profoundly dismaying," he said. Author: We should think about the fact that any organization makes a promise about who it is and how it operates.

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