Understanding Generative AI in Organizations

On this bonus episode of Ropes & Gray’s Insights Lab’s Multidimensional Data Reversion podcast series, Shannon Capone Kirk and David Yanofsky are joined by Michelle DiMartino, a cultural psychologist, to discuss the challenges and human factors involved in AI adoption. Michelle provides insights into the psychological responses to AI, explaining how high-stakes, time-pressured environments can lead to mental shortcuts and differing reactions to ambiguity. The discussion covers three critical frames for understanding AI implementation: the technology itself, human interpretation and interaction with AI outputs, and the organizational culture and governance surrounding AI tools. Tune in to gain valuable perspectives on how to navigate the evolving landscape of AI, including strategies for effective AI rollout, risk management, and fostering a culture that supports responsible AI use.