The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Bob Moesta, President At The Re-Wired Group

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Importance of Interviews

Bob Greene: Interviews are important because they help you understand what words mean. He says it can be as simple as, "It's just too many moving parts" or "I don't have the mental energy to do it." The interview is about drilling into an abstract definition of a problem and then talking about its need in real-world terms. It was great to catch up with him again; congratulations on your next round of fundraising.

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