A Compass Is Better Than a Roadmap: Becoming a Manager of Managers (with John Gleeson, Vice President of Customer Success at Motive)
This New Way
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How to Be a Manager of Managers
"The attitude matters a lot. Being willing and excited about taking on more and more responsibility," she says. "You really have to become a good listener as a manager of managers, understand what their mental models look like ... And so I would say the real skill set is number one, listening."
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