The story behind the chirp: Intercom’s notification sound
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Intercom Notification Sound - What Is It?
Customers have called it other things more rud than that, like the tinitus. A one customer called it ahem. You build these associations through sound, but i think those associations can also be subjective. So the sound, the chirp, some people were finding it, well, annoying. And when we saw this is something that we we could cind of fix farly easily. We would get a lot of future requests. They can man from anything from pasar stuff to genuinely good ideas.
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