Building AI Products: Challenges and Innovations

In this episode of High Agency, we're joined by Surojit Chatterjee, former CPO of Coinbase and now CEO of Ema. Surojit unveils his audacious plan to create universal AI employees and revolutionize Fortune 1000 workforce. Drawing from his career at tech giants like Google and Coinbase, he shares how these experiences fueled his vision for Ema. Surojit dives into the challenges of building AI agents, explores the concept of artificial humans, and predicts how this technology could transform the future of SaaS

(00:00:00) Introduction and Surojit’s background

(00:03:00) Founding story of Ema (Universal AI Employee)

(00:04:53) How the Universal AI Employee works

(00:08:39) Ema’s data integration and security

(00:12:57) AI employee use cases in enterprises

(00:15:02) Challenges with building AI agents

(00:16:45) Evaluations, hallucinations, customizing models

(00:19:52) Artificial human metaphor 

(00:25:42) AI employee vs humans

(00:31:25) Advice for AI builders

(00:37:14) Is AI overhyped or underhyped?

(00:39:28) How the business model of SaaS will change

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Humanloop is an Integrated Development Environment for Large Language Models. It enables product teams to develop LLM-based applications that are reliable and scalable. To find out more go to humanloop.com