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Cultivating Accountability and Critical Thinking
This chapter examines the importance of procedural integrity in minimizing mistakes within institutions, focusing on blameless postmortems and the role of devil's advocates in fostering open communication. It critiques contemporary approaches to innovation and knowledge, emphasizing disciplined thinking and the historical context of ideas. Additionally, the discussion addresses the complexities of decision-making in business and education, highlighting the interconnectedness of various goals and the nuances of Environmental, Social, and Governance (ESG) considerations.