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Growth, Acquisitions, and Workforce Challenges in Home Services Industry
This chapter explores the journey of scaling a company from $1 million to $26 million, aiming for $100 million, attributing part of the success to luck and timing in the emergence of online platforms. It discusses how technology, especially Service Titan, has disrupted the home services sector, providing small players with opportunities for market dominance. The conversation also delves into challenges and strategies for acquiring businesses within the industry and the complexities of maintaining a skilled and dedicated workforce amidst high turnover rates.