Cultivating Emotional Intelligence in Workplaces and Beyond

The chapter explores the learnability of emotional intelligence and its relevance in modern work dynamics, emphasizing the importance of empathy and relationships in the workplace. It discusses the role of AI in mimicking empathy and the necessity for organizations to nurture emotional intelligence in leaders through training programs and cultural shifts. Additionally, it highlights the impact of emotional intelligence on coping with societal challenges, retirement, job engagement, burnout, and intergenerational skill transmission.