Everything Life Coaching: The Positive Psychology and Science Behind Coaching cover image

Coaching Mastery: How to Give Empathetic Feedback

Everything Life Coaching: The Positive Psychology and Science Behind Coaching

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Introduction

Noel Cordot is the CEO of Lumia Coaching. He uses a technique called empathetic feedback to help people deal with problems at work. In an empathetic society, he says, we want to raise someone's awareness that something they've done is harmful and create an opportunity for course correction. But in a punitive society, this can lead to poor feelings, fear or ostracization from the group - which isn't helpful.

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