Slight Reliability Episode 60 - From Zero to SRE with Amin Astaneh
Slight Reliability
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How to Reduce Toil in an Automated Way
The team was dealing with tickets that had a certain format in sync layout. They were able to change the PHP memory limit on an environment, and ops had access to production. The manager wrote tooling so they could make it as easy as possible for them to do their job.
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