Restaurant Unstoppable with Eric Cacciatore cover image

1100: Alex Koons, Co-Owner of Purgatory Pizza, Founder of Hot Tongue Pizza, Podcast host

Restaurant Unstoppable with Eric Cacciatore

00:00

Prioritizing Team over Customers in the Restaurant Industry

The chapter emphasizes the significance of valuing and supporting employees first to provide excellent customer service in the restaurant industry. It shares examples of empowering team members and creating a positive work environment for better overall performance. Additionally, it discusses the challenges and complexities faced in starting a restaurant, focusing on the importance of asking the right questions and avoiding assumptions in dealing with contractors and designers.

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