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What's the Difference Between Engagement and Customer Engagement?
Amy, and i love the connection that you made between engagement as well as several different outcomes that are important to all the resources. Engagement is such a key driver in that. I would love to start exploring some of that. Amy: How has your understanding evolved over time? The biggest evolution that we have seen is now what was may be considered gallop a four or five years ago is now part of alta's culture.