Lessons in Leadership and Community Impact

This chapter focuses on the speaker's journey through personal and professional challenges, emphasizing the importance of work, responsibility, and servant leadership. They share pivotal experiences, including their time with a renowned investment firm and reflections on healthcare transformation, illustrating the balance between profit and community service. The narrative highlights the evolution of their understanding of leadership, the value of personal connections in healthcare, and the significance of continuous learning and humility.

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My guest today is Mark Bertolini. Mark is the former CEO of Aetna and the current CEO of Oscar Health. He shares one of the most extraordinary leadership stories I've encountered—surviving a catastrophic skiing accident that left him in chronic pain for 18 years while simultaneously leading one of healthcare's most successful corporate turnarounds. His personal experience navigating his son's life-threatening cancer battle and his own medical challenges fundamentally changed his approach to healthcare, leading to innovations in employee welfare that Wall Street initially questioned but ultimately celebrated. During his tenure at Aetna, Mark generated 652% total shareholder return by implementing revolutionary employee policies and is now applying these lessons at Oscar Health to disrupt the $4 trillion healthcare industry with a technology-first approach. We discuss the power of servant leadership, employer-sponsored insurance vs individual choice-based plans, and the horizons of healthcare. Please enjoy this incredible conversation with Mark Bertolini.

For the full show notes, transcript, and links to mentioned content, check out the episode page ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠

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Editing and post-production work for this episode was provided by The Podcast Consultant (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://thepodcastconsultant.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠).

Show Notes:

(00:00:00) Welcome to Invest Like the Best

(00:04:52) Mark's Ski Accident and Recovery

(00:07:54) Early Life and Career Beginnings

(00:12:51) Leadership Philosophy and Career Highlights

(00:19:03) Healthcare System Insights and Innovations

(00:25:31) Oscar Health: Current State and Future Vision

(00:42:06) Personal Stories and Eastern Belief System

(00:51:57) Discovering the Healing Power of Yoga

(00:57:21) Transforming Employee Benefits and Wages