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4min chapter
#81: Colin Bryar, Co-Author of "Working Backwards;" former Chief of Staff to Jeff Bezos — How Amazon built its processes, the birth of the 6-page memo, and how to instill psychological safety in a competitive culture
From Start-Up to Grown-Up
Emphasizing Customer Obsession and Learning in Leadership
This chapter explores the significance of mentorship in personal and professional development, along with actionable strategies for companies to enhance customer focus. The discussion also includes a recommended book that supports the themes of operational rigor and customer obsession.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode