The Right Answer Is No Longer the Secret, It's Not the Secret

Fourclinician: Getting people in the room to accept the right answer and implement it is crucial. I've seen this many times in organize tions, where the leaders will command a particular direction, and then the implementation of that is resisted at every single hierarchical strata of the organization. And so partly what you're doing is encouraging and enticing people into formulating a problem statement,. Then also determining how it is that they would go about implementing the solution.