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Vicky Tsai | Creating Tatcha Beauty

The Emma Guns Show

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How Do You Deal With Conflict?

I spent the first decade of my CEO life trying to be the diplomat. I would do anything that it took to avoid conflict, including always starting off with my fault. Now I'm very comfortable with conflict but you start by depersonalizing it. Get it all out on the table. Even when it feels personal is not personal. Facts are not feelings. And none of it's personal is never personal.

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