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Do You Have a COVID Loan?
We contacted our owners. We had to find out if they had a government sponsored loan or not, because those that paid cash or had a convention loan didn't have the restrictions on them. So by identifying those owners, we then monitored those tenants very closely to make sure that we were staying on top of their payment plans. It's actually done better because there are a lot of it. The minute COVID hit, we started with daily webinars and daily zoom calls with our owners,. And like, as you said, we restructured certain departments within our company to completely focus - this is what our communities need. This is how we're going to maintain and manage through this process.