Closed Ended Questions - Are You Saying You Should Shorten Your Answers?

People ask me yes no questions that can't be answered with a simple yes or no. If you start your answer with lots of qualifying data instead of what they're expecting, they think it doesn't fit. And guess what, the slot closes up. They stop listening, but you're still talking. This can't be good for anyone. There are four steps to do this effectively,. i said. He took the cap off his pen and prepared to write. I'm saying you should answer questions in a way that will keep them listening. But before i do, i want to give you an image of what i think happens when you over answer a closed ended question. When someone asks you