4min chapter

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LLMs in conversational AI platforms with Kore.ai

VUX World

CHAPTER

Can the LLMs Predict With High Level of Accuracy the Intent?

An open source I mean an open AI type of LLM while highly accurate in most times can be inaccurate very confidently in other times as well basically because there's no control on that model it's trained on world data and so what we are suggesting much like our thesis has been for many many years is a multi-annual approach to this problem. The top layer exists in most platforms for conversation air platforms in one person or the other but having the top layer change to use the middle layer and the bottom layer is the key to success as we go forward, he says.

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