19min chapter

The James Altucher Show cover image

The Secrets of Negotiation from the FBI Top Negotiator | Chris Voss

The James Altucher Show

CHAPTER

Mastering Emotional Negotiation

This chapter explores effective negotiation techniques in emotionally charged situations, emphasizing the importance of acknowledging feelings to ease tension. The speaker discusses strategies such as addressing negatives first and asking open-ended questions to foster constructive dialogue. By highlighting real-world examples, particularly from Shark Tank, the chapter illustrates how understanding the psychological aspects of negotiation can lead to more successful outcomes.

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