Back in the House, Kentucky bank shooting, Dalai Lama apologizes
Laura Coates Live
00:00
The Lama's Apology for the Boy's Behavior
I get that there are different culture issues. But shouldn't the llama have read this boy's body language? Watching that video, I saw the boy recoil and seem unsure. The apology... it seemed like a very breezy apology. And then from a crisis communication standpoint, which is my bread and butter these days, I thought they absolutely bungled it.
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