If a leader is to say to the members of the team, this is the expectation. And then allow the team to decide amongst themselves how they're going to deliver against that expectation, then you will get a much better outcome. So if he sees the team talking by the coffee machine for three hours on an afternoon, instead of getting on with their work, let them do it. It's their responsibility to make sure that they deliver. There's empowerment there. If you give the empowerment, you've got to give them.
This week I had Robin Hills on the show to talk about resilience.
He's the author of the Authority Guide to Emotional Resilience in Business Strategies to Manage Stress and Weather Storms in the Workplace. He's the director of EI4Change, a company specializing in training, coaching, and personal development focused on emotional intelligence, positive psychology, and neuroscience. He has over 35 years of business and commercial experience, as well as spoken keynotes.
We dive deep into what it really means to be resilient, what it isn't, where the confusion may lie and how confusion can rear its ugly head. Robin busts some old myths and how emotions are an important factor.
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