Alice Bartlett, Tech Director for Customer Products at the Financial Times, shares what it takes to introduce modern technology to a 136-year-old company and how to successfully lead significant efforts to re-architect understandable but unfortunate decisions of the past.
In this episode, Rebecca and Alice dig deep on one of those decisions and how she got the work funded and how she got the work done.
Find the transcript at: https://www.unblocked.fm/episodes/alice-bartlett-financial-times/
Timestamps
(0:00) Introductions
(1:06) Alice’s journey to the FT
(5:17) About the FT’s pink paper
(7:20) The FT’s history of innovation
(11:52) Organizational changes at the FT
(13:54) How Alice fixed an architectural flaw
(19:34) The importance of communication
(24:21) Changing an overly-complicated system
(27:02) Blameless culture
(29:15) How Alice keeps engagement high
(32:40) Maintaining the new system
(34:53) All-use cases and bugs
(39:19) Alice’s take on tech
Follow Alice on LinkedIn: https://www.linkedin.com/in/alicebartlett/
Follow Rebecca on LinkedIn: https://www.linkedin.com/in/rmurphey/
Links and mentions
• Financial Times: https://www.ft.com/
• The Pragmatic Programmer: https://www.amazon.com/Pragmatic-Programmer-Journeyman-Master/dp/020161622X