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What You Never Knew About Your Grocery Store & Understanding Uncertainty

Something You Should Know

CHAPTER

The Psychology of the Supermarket

In 1930, a man named Michael Cullen redesigned the store to make it more consumer-friendly. His stores were like 9,000 square feet and grew in size every decade. Now we have super stores that are maybe hundreds of thousands of square feet. The grocery industry is becoming much more responsive to this customer who wants to stop in and make a quick purchase.

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