2min chapter

Startup School by Y Combinator cover image

How to Lead by Ali Rowghani

Startup School by Y Combinator

CHAPTER

The Science of Trust Building

The second aspect of building trusts is more of an art. This is about being able to show empathy and good judgment, having timing, good timing when you confront issues. It's about striving for something bigger than yourself, and not being selfish or self centered. So that's the science of trust. I find that foundors often get this part right. And again, practics makes you better. But i'd always try to keep it in mind.

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