Productized Podcast cover image

140. Léa Samrani, André Arrimar, and Luis Broegas, P-Talks at Cofidis on Scaling Success

Productized Podcast

00:00

Innovative Approach and Customer Behavior in the Portuguese Market

The chapter discusses how Cofidis leads in innovation within the group, with branches like in France learning from their approach. It further delves into surprising findings on customer behavior in the Portuguese market, emphasizing the shift towards a customer-centric strategy and increase in NPS.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app