
#22 The Octogenarian
Behind the Balance Sheet
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The Challenges of Managing a Service Business
The CEO does know what his competitors are doing. I'm visiting all the competitors. He does know what the board is thinking of strategy because he's told them. But short-term mechanics, those are challenging. For example, I'm not sure I would be aware of all of their suppliers of parts. So there are certain elements that you don't find out about.
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